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How to Place an Order

A number of payment options are listed below for convenience. Open account terms may be available after review of applicable credit information.

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Call-In or Fax-In Credit Card Orders

Orders can be placed in a variety of ways, including via phone, e-mail, or fax.  If you are not a PixVisual dealer and do not have a purchase order policy, we suggest you call and place your order over the phone by dialing 1-805-876-0095 Monday - Friday, 8:00AM - 4:30PM PST. For your convenience, PixVisual accepts VISA, MasterCard, American Express, Discover and Paypal. Your credit card is billed/credited at the time the order is placed, except in the cases noted under Mis-shipment, Returns for Defective Products, or Returns for Non-Defective Products. There is no surcharge for using your credit card to make purchases with PixVisual. 

 

NOTE: For all credit card transactions, the shipping (ship-to) address and billing address must match the address(es) your credit card issuer has on file for your account.

 

You will also be required to provide your exact billing address and the daytime telephone number your credit card issuer has on file for your account as well as the 3-digit security code. The 3-digit security code shown on the back of your credit card lets us know that you’re physically holding the card when you make a purchase online or over the phone. It's a layer of protection that we provide for our customers. You can find the 3-digit code on the back of your card, next to your signature. You may see other numerals there, but only the last three digits make up the security code, which is also sometimes referred to as the "CVV2 code. Incorrect information may cause a delay in processing your order. PixVisual reserves the right to accept or decline any order for any reason. 

 

You can also fill out our purchase order form and email to sales@pixvisual.com or print and fax to 1-805-876-0105. For your protection, a representative of PixVisual will contact you over the phone for your credit card information before processing your order. We strongly recommend against transmitting credit card information via E-mail. A hard copy purchase order is required for all dealer orders or any order over $2000.00 in value. Purchase orders can be faxed to 1-805-876-0105 or emailed to sales@pixvisual.com.

 

PayPal

A PayPal Payment Request will be emailed to you within one business day after placing order or you may initiate payment for the order total to securepay@pixvisual.com. Immediate order processing will occur upon receipt of payment.

 

Money Orders, Cashier's Checks

Immediate order processing upon receipt of payment.

 

Personal and Business Checks

Order may be held for 7 business days prior to processing.

 

Wire Transfer

If your preferred payment method is wire transfer, a pro forma invoice and wire transfer instructions will be provided in response to your order. Orders will ship out within 5-10 business day of receipt of funds.

 

Open Account

PixVisual offers net-30 payment terms to qualified customers. To set up an open account, please complete our credit application and email to sales@pixvisual.com or fax to 1-805-876-0105. Within 24 hours, you should receive a confirmation that your application has been received. Please allow 3-7 business days for your application to be processed. Upon completed review of your information, a member of our finance department will notify your company and advise credit and payment terms.

 

Please note – our minimum open-account order is $500 for domestic; $1000 for international orders.*

 

If stock is available, product will ship upon acceptance of credit, unless otherwise arranged.

*All international orders require end use information and will not be processed without it. All items are subject to all US Export laws and provisions.

 

Tax Policy
PixVisual collects a local county sales tax for delivery to all addresses within the state of California.

 

For further ordering information, please call us at 1-805-876-0095

 

 

 

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